Privacy

Privacy is important to Reinventing Process Management, LLC (hereinafter “the Company”, “we” or “us”). The following statement discloses the information practices of the Company’s websites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

The United States Department of Commerce has designed a framework called Safe Harbor. The Safe Harbor framework outlines guidelines and best practices regarding the collection, retention, and use of information collected from the European Union by sites in the United States. We abide by this framework.

Using and Sharing Personal Information

The following paragraphs describe in more detail how we may use your personal information and with whom we may share it. Depending on the type of Company website you are visiting, one or more of the paragraphs may apply. For example, if you order a product from a Company website, your information will be handled as described in such paragraphs as “Fulfilling Your Transaction Request” and “Marketing Use”.

Fulfilling Your Transaction Request

If you request something from a Company website, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of the Company, our Business Partners, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing Use

The information you provide to us on certain Company websites may also be used by us and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.

Human Resources Websites (Including Recruitment)

In connection with a job application or inquiry, whether advertised on a Company website or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout the Company and its related entities for the purpose of employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration.

Information for Business Partners

If you represent a Company Business Partner, you may visit a Company website intended specifically for our Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and our Business Partners generally. For instance, this may involve using your information to send you details of our Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or our customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.

Discussion Forums and Chat Rooms

If you participate in a Company discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside the Company, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant’s opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of the Company.

Other Company Website Notices

In some cases, specific Company websites may contain other notices about their use and the information practices applicable to those sites.

Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.

Mergers and Acquisitions

Circumstances may arise where, whether for strategic or other business reasons, we decide to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is our practice to seek appropriate protection for information in these types of transactions.

Disclosures Required By Law

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

Links to Non-Company Web Sites

Company websites may contain links to other websites. We are not responsible for the privacy practices or the content of those other websites.

Notification of Changes

This privacy statement was last updated on September 1, 2014. A notice will be posted on our website home page for 30 days whenever this privacy statement is changed in a material way.

Privacy Questions and Access

If you have a question about this statement, you can send us an email to privacy@reinventing-pm.com. You can also contact us at this address if you have a question about our handling of your information.